Are We Sunsetting
This Professionally?
1/10. Every customer personally notified >90 days ago?
2/10. Migration path exists and tested?
3/10. Support runbooks updated?
4/10. Billing stops automatically?
5/10. Data export available for 12+ months?
6/10. Redirects in place for old URLs?
7/10. Team knows exactly when it dies?
8/10. No new signups allowed?
9/10. We’re okay being the “bad guy” for a bit?
10/10. Documentation updated everywhere?